Some questions are asked so many times we have decided to write them here.

Starting to plan a safari can seem daunting at first but we make all the hard work for you. Every client is different: Some like to understand every possible detail and option and make conscious decisions while others prefer to go with the flow and accept our recommendations. In any case, it is inevitable that some questions arise and, in this page, we have compiled the most frequently asked ones.

Visa requirements

Depending on where you’re from, visa requirements differ from country to country and the requirements are subject to change. So, please make sure to check this information with your Embassy or Home Affairs Department. 

For instance, the Visa costs $50 USD in Tanzania, Kenya, Rwanda, Zambia and Uganda while it costs $52 in Ethiopia. Some nationalities are excempt and some others have extra costs (for example, in Tanzania, American Citizens have to pay $100 USD for the visa). Some countries allow you to process the visa online. These would be:

Tanzania https://eservices.immigration.go.tz/visa/

Kenya  https://www.ecitizen.go.ke/

Uganda https://visas.immigration.go.ug/

Zambia https://eservices.zambiaimmigration.gov.zm/#/home

If you are not getting your visa online and plan to get it on arrival, please always check with the official entities if you can get visa on arrival according to your citizenship and your destination. Also, don't forget that your passport must have a 6 months validity. 


This is always included in your safari tour: excellent vehicles equiped with pop-up roof and with unlimited mileage; national parks fees;  accommodation-related fees; bottled water during safari; accommodation (on full board or all inclusive basis, depending on the request).

Note: If the government increases park and accommodation fees after you book your tour, your contract will me amended to reflect these changes. 



Visa; tips to the guide (the industry recommends $10 USD per person per day); items of personal interest like souvenirs or extra services/tours not agreed beforehand.

Cancellation Policy
If you cancel your tour more than 60 days before the starting date, we apply a penalty of 10%; if you cancel your tour between 30 and 60 days before the starting date, we apply a penalty of 20%; if you cancel your tour between 15 and 30 days before the starting date, we apply a penalty of 50%; if you cancel your tour between 7 and 14 days before the starting date, we apply a penalty of 75%; if you cancel your tour less than a week before the starting date, we apply a penalty of 100%.
Payment Method

For the downpayment, you can pay via wire transfer. If you prefer you can pay with credit card via Pesapal but a service fee applies.

For the final payment, you can choose between the same payment method used for the downpayment or pay in cash/credit card when you arrive.


The first advice we can give you is to set an appointment with a travel doctor before you come. Depending on the situation and the country you are visiting, you might have to take the yellow fever vaccine and/or take prophylaxis pills against Malaria. The verification for this can be required at the airport.

Accommodation in the starting/ending location

We always recommend that you overnight at the city where your tour starts/ends, because safaris should start early in the morning and for the last day it is always a good idea to avoid worries about reaching the airport on time.

However, if you want or need, we can absolutely start the safari immediatley after you arrive at the airport and we can also end with a drop off at the airport. If this is the case, we always recommend flights arriving in the morning for the first day and flights leaving in the evening forthe last day.

Allergies and Food Restrictions

Once you book your tour with us, we will send you a form for you to inform us about any dietary restriction or preference. We will then provide that information to all the accommodations where you are staying.

Plastic Bags

Tanzania: all plastic carrier bags regardless of their thickness will be prohibited from being used in mainland Tanzania. Plastics carrier items, known as Ziploc bags, specifically used to carry toiletries will be permitted as they are expected to remain in the permanent possession of visitors and are not expected to be disposed in the country. 

Kenya: please see additional information on this link regarding the government decision to ban the plastic bags in Kenya: https://www.nema.go.ke/images/featured/FAQS_on_plastics_ban.pdf.